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Frequently Asked Questions
Welcome to our FAQ section! Here, we address the most pressing questions related to pet services, including microchipping, booking, shopping and more. If you have any additional questions, don't hesitate to contact us!
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What type of Pets do you microchip?We can register most companion animals such as dogs, cats, rabbits, birds, tortoises, etc.
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How do I register my pet in the Rwandan Pet Registry?You can make an appointment, and one of our registered Vets will come to your location to register your pet. Click Book Now on the top of the page.
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What documents do I need to provide for microchip registration?1. Print and fill out the Microchip Registration Form. Click here. 2. Have a digital copy of your ID 3. Have a digital copy of your pet's photo 4. Provide a scanned copy of your pet's vaccine record (front page with pet info, other pages with vaccines)
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How much does microchip registration cost?Registration costs 25,000Rwf for each pet. Our Vet will come to your location to check and collect all document for your pet's registration. A one time transportation fee of 3.000RWF will need to be paid to the Vet on site.
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How much does microchipping cost?Microchipping costs 25,000Rwf for each pet that you will pay us directly when booking. Our Vet will come to your location to check and collect all document for your pet's registration. A one time transportation fee of 2,500RWF will need to be paid to the Vet on site.
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Can I book multiple pets together?Yes you can. Schedule the appointments after each other for your pets, and our Vet will provide the requested service at the same time. If you have more than 3 pets, then contact us directly so we can assign a Vet to you. Thank you.
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Do you provide pet vaccination services?Yes we do! We are working with RCVD certified veterinarians, who can come to your location to vaccinate your pet. For exact price of the service, our vet will call you to confirm.
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